Monday 24 March 2014

Elastix - Setup Call Divert

Recently had an enquiry from a customer about wanting to divert to mobile when he left the office and be able to take it off when back.

Quite a simple one to run through and the details are below.

If you are working at another extension or away from the office here's how you can setup your calls to be forwarded directly to an extension or external phone.

To activate:Dial * 72   
1. Listen for voice prompt.
2. Dial the desired telephone number you wish your calls forward to followed by #.
3. Listen for confirmation.
Call Forwarding is established.

To deactivate:
1. Press *73.
2. Listen for confirmation.

Don't forget with external numbers such as your mobile that these need to have a 9 infront of them as is the case with most phone system setups.

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