As standard you will need to setup 2 messages, unavailable and busy. An unavailable message will be played if you haven’t answered the phone after a certain amount of time and the phone switches to VM. The busy message will play if you happen to be on the phone when someone rings your number.
This is a standard setup, if that telephone extension is part of a ring group or a queue then more than likely the options of VM will be different, in this instance please contact the helpdesk for more advice on getting your VM setup.
Here is the process to set your VM
- On your handset dial *97, this will call through to your VM.
- From the next menu select 0 for mailbox options
- The next menu list will run through options to record and change your unavailable, busy and temporary greeting. From this menu you can record, listen and re-record your message until you are happy with it.
